Copyright © 2016 Peter Mills

      In accordance with the U.S. Copyright Act of 1976, and the Australian Copyright Act of 1968 the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitutes unlawful piracy and theft of the author’s intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at info@ Goko.com.au.

      GOKO Management and Publishing PO Box 7109 McMahons Point 2060 Sydney. Australia First Edition Book Designed by Katherine Owen Library of Congress Cataloging-in-Publication Data Mills, Peter

      Leading People: The 10 Things Successful Managers Know and Do / Peter Mills – First Edition

      p. cm.

      eBook ISBN: 9781613398197

      ISBN: 978-1613398555

      LCCN: 2015916815

      1. Business – Leadership 2. Business – Management

      Printed in Australia

       Acknowledgements

      I WISH TO thank Barry and Sheila Deane, from PeopleFit Australasia, who developed the original Leadership Framework based on the work of Elliot Jaques and Lord Wilfred Brown. They have kindly given me full access to their substantial and excellent work, without which I could not have written this book.

      I also wish to acknowledge Peter Dawe, a business studies teacher, and Michelle McShane, a Human Resources Manager, both of whom reviewed early drafts of the book and made valuable suggestions for improvement.

      Finally, I would like to thank my wife, Sue, who has been a constant reference point, helping me to clarify my thoughts and ideas.

       Praise for Leading People

      The Leadership Framework has improved my capability to deliver great HR as the principles and practices provide a systematic approach for diagnosing and resolving people issues through the lens of what is required to lead an organization, lead people, and manage effective relationships. Peter’s application is distinguished from other practitioners due to his pragmatic approach of what does and doesn’t work within the organizational context. He focuses on getting the best outcomes for an organization by understanding how to prioritize and focus on what will provide the greatest return on investment.

       Zaklina Civijovski, HR Manager and Dave Ulrich HR Practitioner of the Year FINALIST

      Managers seeking clear, effective, and pragmatic advice about specifically what to do and how to add value in their role should look no further. Much of what passes for new management thought is repackaged opinion. This research-based, tried and tested framework enables managers, their advisers, and their people to focus on meeting each other’s needs and deliver together on the purpose of their work. The predictive power of this framework to explain organizational life and its application to team problem solving is impressive. Once I integrated this framework into my daily work, I viewed my organization through an entirely different lens and changed my team’s experience of working together for the better.

      Peter’s deep experience and understanding of HR combines with his gift for simple, effective, pragmatic strategy to create HR teams and systems that deliver great results for individuals and organizations. A conversation with Peter is like a HR masterclass. I have learned and achieved so much with Peter, and have every faith that you and your organization will as well.

       Tod Campbell, Organizational Development Manager

      I have found the principles and the tools of the Leadership Framework invaluable in diagnosing root causes of issues, and in being able to identify immediate, mid-term, and systemic interventions for sustainable change. The principles are very respectful of the dignity of all, and enable insights for identification of organizational issues and how to address them.

       Amy Miszalski, Senior Transformation Leader