1  Cover

      2  About the Author

      3  Acknowledgements

      4  Preface

      5  Part I: The Four Pillars of Board Effectiveness Chapter 1: The Four Pillars of Board Effectiveness The First Pillar: People Quality, Focus, and Dedication The Second Pillar: Information Architecture The Third Pillar: Structures and Processes The Fourth Pillar: Group Dynamics and Board Culture Chapter 2: Governance Challenges around the World Scientific Lessons from Natural Selection What is Transformational Leadership? Should We Trust Leaders? The Governance DNA Notes Chapter 3: The Successful Director: Values and Character Duty of Care Duty of Loyalty Integrity: A Key Characteristic of Board Directors Note Chapter 4: The First Pillar: People Quality, Focus, and Dedication Quality Focus Dedication Notes Chapter 5: The Second Pillar: Information Architecture How Complete is Your Information? Chapter 6: Board Structures and Processes Processes Committee Structure Board Secretary Lead Director or Vice Chair Notes Chapter 7: Group Dynamics and Board Culture Understanding Group Dynamics Coalitions Within a Board Are Inevitable – and they Feed into Politics Boards Fall into Traps3 Drawing Strength from the Board's Potential Developing Self-Awareness Board Culture Notes

      6  Part II: Board Failures and Challenges Chapter 8: Four Areas of Board Failure Chapter 9: Risks and Ensuring the Right Board Risk-Philosophy Note Chapter 10: A Board Member's Practical Guide to Risk Thinking The Physical Health Check: Technical Risks The Mental Health Check: Behaviours The Strategic Risk Check The Governance Risk Check Note Chapter 11: Elements of Advanced Risk Techniques for Board Members: From Quants to Cyber The Why and How of Quantitative Risk Assessment for Boards Integration of Risks The Outcome of Risk Assessment Cyber Risk Notes Chapter 12: Crisis Management Crisis as a Turning Point There is Work to Be Done In Peaceful Times Communication Principles Another Powerful Weapon: Gathering Information A Crisis Will Shed Light On Boardroom Fissures Procedure vs. Authenticity Communicate Your Way to Rebuilding Trust Notes Chapter 13: The Four Tiers of Conflicts of Interest1 Tier-I Conflicts: Individual Directors vs. Company Tier-II Conflicts: Directors vs. Stakeholders Tier-III Conflicts: Stakeholders vs. Other Stakeholders Conflicts of Interest within a Group of Stakeholders Tier-IV