Semantic Web for the Working Ontologist. Dean Allemang
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the third feature, mediation of multiple viewpoints, is essential to fostering understanding in a web environment. As the web of opinions and facts grows, many people will say things that disagree slightly or even outright contradict what others are saying. Anyone who wants to make their way through this will have to be able to sort out different opinions, representing what they have in common as well as the ways in which they differ. This is one of the most essential organizing principles of a large, heterogeneous knowledge set, and it is one of the major contributions that modeling makes to helping people organize what they know.
Astrologers and the International Astronomical Union (IAU) agree on the plan-ethood of Mercury, Venus, Earth, Mars, Jupiter, Saturn, Uranus, and Neptune. The IAU also agrees with astrologers that Pluto is a planet, but it disagrees by calling it a dwarf planet. Astrologers (or classical astronomers) do not accept the concept of dwarf planets, so they are not in agreement with the IAU, which categorizes Pluto, UB313 and Ceres as such [Woolfolk 2012]. A model for the Semantic Web must be able to organize this sort of variation, and much more, in a meaningful and manageable way.
2.1 Modeling for Human Communication
Models used for human communication have a great advantage over models that are intended for use by computers; they can take advantage of the human capacity to interpret signs to give them meaning. This means that communication models can be written in a wide variety of forms, including plain language or ad hoc images. A model can be explained by one person, amended by another, interpreted by a third person, and so on. Models written in natural language have been used in all manner of intellectual life, including science, religion, government, and mathematics.
But this advantage is a double-edged sword; when we leave it to humans to interpret the meaning of a model, we open the door for all manner of abuse, both intentional and unintentional. Legislation provides a good example of this. A governing body like a parliament or a legislature enacts laws that are intended to mediate rights and responsibilities between various parties. Legislation typically sets up some sort of model of a situation, perhaps involving money (for example, interest caps, taxes); access rights (who can view what information, how can information be legally protected); personal freedom (how freely can one travel across borders, when does the government have the right to restrict a person’s movements); or even the structure of government itself (who can vote and how are those votes counted, how can government officials be removed from office). These models are painstakingly written in natural language and agreed on through an elaborate process (which is also typically modeled in natural language).
It is well known to anyone with even a passing interest in politics that good legislation is not an easy task and that crafting the words carefully for a law or statute is very important. The same flexibility of interpretation that makes natural language models so flexible also makes it difficult to control how the laws will be interpreted in the future. When someone else reads the text, they will have their own background and their own interests that will influence how they interpret any particular model. Readers of the previous paragraph in the third edition probably interpreted it very differently from readers of the first edition only a decade earlier, despite the fact that the text has not changed at all. This phenomenon is so widespread that most government systems include a process (usually involving a court magistrate and possibly a committee of citizens) whereby disputes over the interpretation of a law or its applicability can be resolved.
When a model relies on particulars of the context of its reader for interpretation of its meaning, as is the case in legislation, we say that a model is informal. That is, the model lacks a formalism whereby the meaning of terms in the model can be uniquely defined.
In the hypertext Web today, there are informal models that help people communicate about the organization of the information. It is common for commerce web sites to organize their wares in catalogs with category names like “webcams,” “Oxford shirts,” and “granola.” In such cases, the communication is primarily one way; the catalog designer wants to communicate to the buyers the information that will help them find what they want to buy. The interpretation of these words is up to the buyers. The effectiveness of such a model is measured by the degree to which this is successful. If enough people interpret the categories in a way similar enough to the intent of the cataloger, then they will find what they want to buy. There will be the occasional discrepancy like “Why wasn’t that item listed as a webcam?” or “That’s not granola, that’s just plain cereal!” But as long as the interpretation is close enough, the model is successful.
A more collaborative style of document modeling comes in the form of community tagging. A number of web sites have been successful by allowing users to provide meaningful symbolic descriptions of their content in the form of tags. A tag in this sense is simply a single word or short phrase that describes some aspect of the content. Early examples of this sort of tagging system include Flickr for photos and del.icio.us for Web bookmarks. In more modern systems, we see “hashtags” in social media like Twitter, LinkedIn, and Facebook playing a similar role. Users of content organization services like Slideshare for presentations and YouTube for videos use tags to help other users find and discover content. The idea of community tagging is that each individual who provides content will describe it using tags of their own choosing. If any two people use the same tag, this becomes a common organizing entity; anyone who is browsing for content can access information from both contributors under that tag. The tagging infrastructure shows which tags have been used by many people. Not only does this help browsers determine what tags to use in a search, but it also helps content providers to find commonly used tags that they might want to use to describe new content. Thus, a tagging system will have a certain self-organizing character, whereby popular tags become more popular and unpopular tags remain unpopular—something like evolution by artificial selection of tags. The resulting collection of tags and their relations is called a Folksonomy to reflect the fact this is a categorization from and by the crowd.
Tagging systems of this sort provide an informal organization to a large body of heterogeneous information. The organization is informal in the sense that the interpretation of the tags requires human processing in the context of the consumer. Just because a tag is popular doesn’t mean that everyone is using it in the same way. In fact, the community selection process actually selects tags that are used in several different ways, whether they are compatible or not. As more and more people provide content, the popular tags saturate with a wide variety of content, making them less and less useful as discriminators for people browsing for content. This sort of problem is inherent in information modeling systems; since there isn’t an objective description of the meaning of a symbol outside the context of the provider and consumer of the symbol, the communication power of that symbol degrades as it is used in more and more contexts.
When tags are used incompatibly, it is a challenge to both humans and machines to differentiate their meaning. For example, the Twitter hashtag “#rpi” is currently used for a university in the US, a British currency concept, the Spanish term for someone who has passed away, and a shorthand for the Raspberry Pi computer. While these would seem very different, when coupled with technology like search engines or social networks, the term becomes a challenge to differentiate—a tweet like “#rpi is up” could refer to the university leading in a sports event, the British economy doing well, or someone having attached the small computer to a tree in their backyard (lest you think this is far-fetched, this was a real tweet which was indeed about someone putting their Raspberry Pi into a treehouse).
Formality of a model isn’t a black-and-white judgment; there can be degrees of formality. This is clear in legal systems, where it is common to have several layers of legislation, each one giving objective context for the next. A contract between two parties is usually governed by some regional law that provides standard definitions for terms in the contract. Regional laws are governed by national laws, which provide constraints and definitions for their terms. National laws have their own structure, in which a constitution or a body of case law provides a framework for new decisions and legislation. Even though all these models are expressed in natural language and fall back on human interpretation in the long run, they can be more formal than private agreements that rely almost entirely on the interpretation of the agreeing parties.
This layering of informal models sometimes results in