The New Normal in IT. Gregory S. Smith

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The New Normal in IT - Gregory S. Smith


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during the 2020 calendar as a result of Covid-19 and the shift to online learning?

       University of Texas, San Antonio

      We did not offer discounts, but refunds on services such as housing and meals were made. We also offered loaner laptops and Wi-Fi devices to students.

      —KENDRA C. KETCHUM, Vice President for Information Management and Technology, The University of Texas at San Antonio

       Collegis Education

      No, but there were direct payments for students from several COVID relief programs. These programs sent funds to schools and required that a portion (i.e. 50%) be paid directly to students. The rest was available to schools to use in support of programs and COVID-related changes, like technology enhancements.

      —DR. JASON NAIRN, VP of IT and Security at Collegis Education

       Georgetown University

      Yes. The university offered undergraduate students a 10 percent discount if they did not return to the university in person. In addition, students were offered a 20 percent discount for housing and dining fees as certain semesters were shortened.

      —GREGORY S. SMITH, Adjunct Professor, Technology Management Graduate Program

       University of Akureyri, Iceland

      No.

      —HOLMAR ERLU SVANSSON, Managing Director, University of Akureyri, Iceland

      The International Monetary Fund leveraged the United Nation's (UN) International Labour Organization (ILO) and concluded that “the reduction in work hours in the second quarter of 2020 was equivalent to the loss of 495 million full-time jobs, “which added to the equivalent of 160 million full-time jobs lost in the first quarter” of 2020.33 The UN's ILO goes on to predict the following impacts across the globe:

       Losses to continue into the third quarter of 2020 equal to 345 million full-time positions19.8 percent in the Americas12.4 percent in the Arab states11.6 percent in Europe and Central Asia11.5 percent in Africa10.7 percent in the Asia-Pacific region

       Losses are projected for the fourth quarter of 2020 to be 245 million full-time jobs34

      How long it takes to recovery jobs lost worldwide is anyone's guess. Economists are struggling to determine by industry how long if ever certain job sectors will recover to pre-Covid-19 levels.

      The Congressional Research Service went on to indicate the following other impacts in the United States:

       During the first three months of the pandemic in 2020, unemployment was concentrated in sectors that provided “in-person services” such as leisure and hospitality, which experienced an unemployment rate of 39.3 percent in April 2020.Exhibit 1.2 Historical Unemployment Rate in the United States (1948–2021)Note: Shaded regions indicate recessionary periods as identified by the National Bureau of Economic Research.Source: U.S. Congressional Research Service, April 14, 2021.

       Part-time workers experienced an unemployment rate “almost twice that of their full-time counterparts” by April (24.5 percent compared to 12.9 percent)

       Workers without a college degree experienced 21.2 percent unemployment compared to 8.4 percent workers with a Bachelor's degree or higher.

       Teenage women experienced an unemployment rate of 36.6 percent compared to 28.6 percent of teenage men.

       Women aged 25–54 years old experienced 13.7 percent unemployment compared to their counterpart males of the same age range of 12.1 percent.

       Unemployment rates by ethnicity from the peak of the pandemic in April to the end of 2020 was reported as 16.7 percent for Black, 14.1 percent for White, 18.9 percent for Hispanic workers.38


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