Managing Customer Experience and Relationships. Don Peppers
Читать онлайн книгу.
30 17
31 18
32 19
33 20
34 21
35 22
36 23
37 24
38 25
39 26
40 27
41 28
42 29
43 30
44 31
45 32
46 33
47 34
48 35
49 36
50 37
51 38
52 39
53 40
54 41
55 42
56 43
57 44
58 45
59 46
60 47
61 48
62 49
63 50
64 51
65 52
66 53
67 54
68 55
69 56
70 57
71 58
72 59
73 60
74 61
75 62
76 63
77 64
78 65
79 66
80 67
81 68
82 69
83 70
84 71
85 72
86 73
87 74
88 75
89 76
90 77
91 78
92 79
93 80
94 81
95 82
96 83