How the Future Works. Brian Elliott
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with the Old Way? Abandon the “Monitoring” Mentality Adopt a Better Way: Outcomes Over Activity Measuring Outcomes on Individual and Team Levels: Moving from Doom to Boom Continually Reassess Your Measures Building Company Success = Business + People Notes
8 Conclusion: Making a Difference
9 Resources: Your Future of Work Toolkit Step 1 Tool: A Simple Framework for Creating Your Flexible Work Purpose and Principles Step 2 Tool: A Simple Framework for Creating Guardrails Step 2 Tool: Do We Need a Meeting? Step 3 Tool: Team-Level Agreements Starter Template What Is This Document? Keep in Mind … Team-Level Agreements Template Schedules & Meetings: How Will We Collaborate? Accountability: How Do We Hold Each Other Accountable? Relationships: Coming together as a team Checking-in and evolving our team agreements over time Step 4 Tool: Applying Design Thinking to Flexible Work Challenges Step 5 Tool: Creating Meetings that Matter Step 6 Tool: Tips to Inspire Trust, Create Clarity, and Unlock Potential on Your Team Inspire Trust: Build a Culture of Psychological Safety Create Clarity: Make Feedback the Norm Unlock Potential: Build Equitable Policies and Practices Step 6 Tool: Personal Operating Manual (POM) Worksheet POM: Brainstorm Step 1: How to best describe me (my work style, what people misunderstand about me) Step 2: My catchphrase (how to best communicate with me, how to help me) Step 3: My Values (what I value, what I don't have patience for) Step 7 Tool: Measuring Outcomes Step 7 Tool: Management Leadership for Tomorrow’s 3-Question Prompt Step 7 Tool: BCG's Team Success Survey Note
10 Acknowledgments Brian: Sheela: Helen:
11 Cast of Experts Executives Academics and Thought Leaders
12 About the Authors Brian Elliott Sheela Subramanian Helen Kupp
13 Index
List of Illustrations
1 Why Flexible Work WorksFigure 1 Dropbox's core collaboration hoursFigure 2
2 Chapter 1Figure 1.1 The percentage of companies that are experimenting with new ways ...
3 Chapter 2Figure 2.1Figure 2.2
4 Chapter 4Figure 4.1
5 Chapter 5Figure 5.1 My sense of belonging at workFigure 5.2 Percent of knowledge workers who agree that “my team is generatin...Figure 5.3Figure 5.4 Early technology adopters, versus technology laggards, across 4 d...
6 Chapter 6Figure 6.1 The employee experience of middle managersFigure 6.2
7 Chapter 7Figure 7.1Figure 7.2Figure 7.3
8 Resources: Your Future of Work ToolkitFigure Toolkit 1: “Do we need to meet” framework inspired by Harvard Busines...
Guide
1 Cover
5 Foreword
6 Introduction: The 9-To-5 Just Doesn’t Work for Us Anymore (And Maybe Never Did)
9 Conclusion: Making a Difference
10 Resources: Your Future of Work Toolkit
11