To Jeanetta, Anna, and Sophia

      Contents

       Cover

       Title Page

      List of Interviews

      Author’s Note

      Introduction

       Part One - SUCCEEDING

      Chapter 1 - Passionate Curiosity

      Chapter 2 - Battle-Hardened Confidence

      Chapter 3 - Team Smarts

      Chapter 4 - A Simple Mindset

      Chapter 5 - Fearlessness

      Chapter 6 - Preparation, Patience, and Obstacle Courses

       Part Two - MANAGING

      Chapter 7 - The Surprises That Await You

      Chapter 8 - Time Management

      Chapter 9 - Bananas, Bells, and the Art of Running Meetings

      Chapter 10 - Smart Interviewing

      Chapter 11 - Lock Yourself Out of Your Office

      Chapter 12 - Be a Coach, Not a Critic

       Part Three - LEADING

      Chapter 13 - Creating a Sense of Mission

      Chapter 14 - Small Gestures, Big Payoffs

      Chapter 15 - Type A to B

      Chapter 16 - Creating a Culture

      Chapter 17 - So What Is Leadership?

      Acknowledgments

      Index

       About the Author

      Copyright

       About the Publisher

       LIST OF INTERVIEWS

      Daniel P. Amos, CEO, Aflac

      Richard Anderson, CEO, Delta Air Lines

      Steven A. Ballmer, CEO, Microsoft

      George S. Barrett, CEO, Cardinal Health

      Carol Bartz, CEO, Yahoo

      Gordon M. Bethune, former CEO, Continental Airlines

      Greg Brenneman, chairman, CCMP Capital

      Bobbi Brown, founder, Bobbi Brown Cosmetics

      Tim Brown, CEO, IDEO

      Ursula M. Burns, CEO, Xerox

      Bill Carter, partner and co-founder, Fuse

      Eduardo Castro-Wright, vice chairman, Wal-Mart Stores

      John T. Chambers, CEO, Cisco Systems

      Cristóbal Conde, CEO, SunGard

      Andrew Cosslett, CEO, InterContinental Hotels Group

      Susan Docherty, vice president, General Motors

      John Donahoe, CEO, eBay

      Brian Dunn, CEO, Best Buy

      Deborah Dunsire, CEO, Millennium

      Jana Eggers, CEO, Spreadshirt

      Drew Gilpin Faust, president, Harvard University

      William D. Green, CEO, Accenture

      Mindy Grossman, CEO, HSN

      Omar Hamoui, founder and CEO, AdMob

      Steve Hannah, CEO, The Onion

      Linda Heasley, CEO, The Limited

      Tony Hsieh, CEO, Zappos

      Jen-Hsun Huang, CEO, Nvidia

      Linda Hudson, CEO, BAE Systems

      Robert Iger, CEO, Disney

      Judith Jamison, artistic director, Alvin Ailey American Dance Theater

      Jeffrey Katzenberg, CEO, DreamWorks Animation

      Guy Kawasaki, co-founder, Alltop, and managing director, Garage Technology Ventures

      Lawrence W. Kellner, CEO, Continental Airlines

      Wendy Kopp, founder and CEO, Teach for America

      Jacqueline Kosecoff, CEO, Prescription Solutions

      Barbara J. Krumsiek, CEO, Calvert Group

      Debra L. Lee, CEO, BET Networks

      Niki Leondakis, chief operating officer, Kimpton Hotels and Restaurants

      Dawn Lepore, CEO, Drugstore.com

      Dany Levy, founder, DailyCandy.com

      Terry J. Lundgren, CEO, Macy’s

      Susan Lyne, CEO, Gilt Groupe

      Sheila Lirio Marcelo, CEO, Care.com

      Michael Mathieu, CEO, YuMe

      Gary E. McCullough, CEO, Career Education Corporation

      Nancy McKinstry, CEO, Walters Kluwer

      Nell Minow, co-founder, The Corporate Library

      Meridee A. Moore, founder, Watershed Asset Management

      Alan R. Mulally, CEO, Ford Motor Company

      Anne Mulcahy, former CEO, Xerox

      Sharon Napier, CEO, Partners + Napier

      Shantanu Narayen, CEO, Adobe Systems

      Vineet Nayar, CEO, HCL Technologies

      David C. Novak, CEO, Yum Brands

      Clarence Otis Jr., CEO, Darden Restaurants

      Mark Pincus, CEO, Zynga

      Joseph J. Plumeri, CEO, Willis Group Holdings

      Lisa Price, founder, Carol’s Daughter

      Quintin E. Primo III, co-founder and CEO, Capri Capital Partners

      James E. Rogers, CEO, Duke Energy

      Kasper Rorsted, CEO, Henkel

      Dan Rosensweig, CEO, Chegg

      Stephen I. Sadove, CEO, Saks

      James J. Schiro, CEO, Zurich Financial Services

      Robert W. Selander, CEO, MasterCard

      Kevin Sharer, CEO, Amgen

      Carol Smith, senior vice president and chief brand officer, Elle Group

      Jilly Stephens, executive director, City Harvest

      Jeffrey Swartz, CEO, Timberland

      Teresa A. Taylor, chief operating officer, Qwest Communications

      Kip Tindell, CEO, The Container Store

      Will Wright, videogame developer

      Tachi Yamada, president, Global Health Program, Bill and Melinda Gates Foundation