Управление услугами: пути, методы и меры для обеспечения качества. Виктор Сикорски

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Управление услугами: пути, методы и меры для обеспечения качества - Виктор Сикорски

Управление услугами: пути, методы и меры для обеспечения качества - Виктор Сикорски

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но с увеличением способности к адаптации, с обращением преимуществ и недостатков другого случая.

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