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Section Four: Finding and Hiring the Right People CHAPTER 9 The Search is On—Finding Applicants Write a Powerful Job Description sample document: Sample Job Description worksheet: Write a Job Description Craft a Compelling Help Wanted Ad sample document: Two Approaches to a Help Wanted Ad worksheet: Plan Your Want Ad Choose the Perfect Place for Your Ad The Application Process success story: Sub Shop Owner Finds Sweet Spot with Part-Timers sample document: Employment Application Form CHAPTER 10 Interviewing Review Resumes for Winners Effective Phone Screening worksheet: Phone-Interview Questionnaire/Notes In-Person Interviews That Click success story: Cultural Fit Comes First at Growing Tech Company CHAPTER 11 Making the Offer and Negotiating Evaluate Your Candidates worksheet: Candidate Evaluation Form Check References & Backgrounds Making the Offer sample document: Offer Letter sample document: Drug Screen Authorization Letter sample document: Credit Report Authorization sample document: Rejection Letter Section Five: The First Day and Beyond CHAPTER 12 Day One: Start off Strong Welcome Aboard! sample document: Employee Introduction Email worksheet: My Preparation for Day One sample document: Sample Day One Agenda Day One Training worksheet: Day One Checklist CHAPTER 13 Becoming the Boss You’re the Boss: Leader or Manager? worksheet: Management Traits Motivating and Retaining Employees Lead by example Performance Review: 30 Days and Beyond Letting Employees Go worksheet: Employee Action Plan for Improving Performance

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