Change management

      100 Success Secrets

      The Complete Guide to Process, Tools, Software

      and

      Training in Organizational Change Management

      Gerard Blokdijk

      Change management 100 Success Secrets

      Copyright S 2008 by Gerard Blokdijk

      Notice of rights

      All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

      Notice of Liability

      The information in this book is distributed on an NAs IsO basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

      Trademarks

      Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark.

      All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

      Change management 100 Success Secrets

      Gerard Blokdijk

      There has never been a Change management manual like this.

      100 Success Secrets is not about the ins and outs of Change management. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print.

      This book is also not about Change managementOs best practice and standards details. Instead it introduces everything you want to know to be successful with Change management.

      Table of Contents

      Changes to Management as Art.......................................................12

      Appreciate change management through the use of cartoons....13

      Using a Change Management Certificate Template .....................14

      An Example of a Change Management Model..............................16

      Techniques for Creating Your Own Change Management Plan 18

      Strengthening the Change Management as implemented...........19

      Why the Change Management Process is very Important ..........20

      he Benefits of Having Change Management Software in Your Business ...............................................................................................22

      What Makes a Change Management Team?..................................24

      Timeframe Trial on the use of Change Management Software ..25

      Change Management: Why Your Company Needs It..................27

      KotterOs Change Model of Management.........................................29

      The Academy for Change Management.........................................31

      The Certificate for Change Management .......................................32

      The Risks a Change Management Consultant Faces From His Own Clients ........................................................................................34

      A Broader Look at the Definition of Change Management.........36

      The Change Management of ITIL....................................................38

      The Model for Change Management ..............................................39

      The Roots of Change Management Theory....................................41

      The Need for a Change Management Tool ....................................43

      When Belief Statements Become Effective Change Management Tools .................................................................................................... 45

      The Effective Way to Conduct Change Management Training . 46

      The role of Computer Change Management in Human Behavior Change Management........................................................................ 48

      Conclusions for Change Management........................................... 50

      Change Management Conclusions are Important for the Success of a Change Management Program................................................ 51

      Defining Change Management for Newbies................................. 52

      Stages in Change Management Implementation.......................... 54

      The Proper Management of Change .............................................. 56

      The Factors that Come Into Play in Stakeholder Management Change................................................................................................ 58

      The Models for Management Change............................................ 60

      What is Change Management? ....................................................... 61

      OCM: Organizational Change Management ............................... 62

      What is Organizational Change Management and What Can it Do for Your Business? ...................................................................... 64

      Organizational Change, Leadership and Management .............. 66

      The Training for Organizational Development and Change Management ...................................................................................... 68

      The Right Way to Implement Process Change Management..... 69

      The Template of Certificate in Change Management .................. 71

      An Explanation of What Change Management is........................ 72

      The Change Management Workplace.............................................74

      Environmental Case Study Change Management Elements.......76

      Can I Produce a Template for a Certificate in Change

      Management Myself? ........................................................................78

      Eight Steps to Successful Change Management and Organization ...............................................................................................................80

      Change Management Conclusion D The Three POs to a Successful Transition ............................................................................................82

      The Grief Cycle D The Change Management Grief Resistance Tool.......................................................................................................84

      Impact of Change Management to Small or Large Firms............86

      Handle Change Management through Presentations ..................87

      The Change Management Process in Software Quality Assurance ...............................................................................................................88

      Change