The Death of Reliability: Is it Too Late to Resurrect the Last, True Competitive Advantage?. Nathan C. Wright
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THE
DEATH
OF
Reliability
THE
DEATH
OF
Reliability
Is it Too Late
to Resurrect the Last,
True Competitive Advantage
DR. NATHAN C. WRIGHT
Industrial Press, Inc.
Industrial Press, Inc.
32 Haviland Street, Suite 3
South Norwalk, CT 06854
Phone: 203-956-5593
Toll-Free in USA: 888-528-7852
Fax: 203-354-9391
Email: [email protected]
Author: Dr. Nathan C. Wright
Title: The Death of Reliability: Is it Too Late to Resurrect the Last, True Competitive Advantage, First Edition
Library of Congress Control Number: 2017947357
© by Dr. Nathan C. Wright.
All rights reserved. Published 2017.
Printed in the United States of America.
ISBN (print): 978-0-8311-3622-2
ISBN (ePDF): 978-0-8311-9461-1
ISBN (ePUB): 978-0-8311-9462-8
ISBN (eMobi): 978-0-8311-9463-5
Editorial Director: Judy Bass
Copy Editor: Janice Gold
Interior Text and Cover Designer: Janet Romano-Murray
No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher.
Limits of Liability and Disclaimer of Warranty
The author and publisher make no warranty of any kind, expressed or implied, with regard to the documentation contained in this book.
All rights reserved.
Dedication
For my loving and supportive wife, Lisa, and my four wonderful children, Joshua, Stephanie, Troy, and Natalee, who provide unending inspiration.
TABLE OF CONTENTS
Introduction: Competitive Advantage
CHAPTER 1 : WHAT IS RELIABILITY
Understanding Reliability Efforts
Partnership
Data Gathering
Lubrication Provider
The Goal
CHAPTER 3: CONTAMINATION
Stores
Lubricants
Cleaning and Inspecting
Remove Causes of Contamination and Improve Access
Equipment Cleaning and Lubrication Standards
Train/Develop for General Inspections
The Steps To Contamination Control
Contaminant Monitoring: The Cornerstone of Contamination Control
CHAPTER 4: IMPROPER INSTALLATION
Design for Reliability
Spare Parts Management
Measures and Key Performance Indicators (KPI)
Skills Development
Reliability Development
Hire Well
Engaging the Team
Transfer of Skills
CHAPTER 5: WHAT IS A RELIABILITY PROFESSIONAL?
A Reliability Professional
Identifying a Reliability Professional
Reliability Leaders
Workmanship
People Are Not Your Most Valuable Resource
Organizational Structure
This Is Important
Bringing It All Together
CHAPTER 6: LEADERSHIP STYLE
My Doctoral Research
CHAPTER 7: THINGS LEADERS SHOULD STOP/START DOING IMMEDIATELY
What to Stop Doing
Start Taking Ownership
Owner Or Victim Are Not Characteristics
How to Think Like an Owner
CHAPTER 8: MANAGING CONSULTANTS
The Wrong Approach
Under Promise and Over Deliver
Failed Policy
Failure to Control