A Company Of Owners. Daren Martin
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HE IS A ZOMBIE EMPLOYEE.
He moves; he shuffles.
When he runs up against a barrier (like a chain link fence in a
zombie movie), he stops, paralyzed with what to do. He doesn’t
go around it, look for fence cutters, or crawl over it. He just
pushes up against it hoping that more zombies will join and
the sheer weight will bring it down.
He lives to eat, and in zombie employee world, eating
is his paycheck.
His mind disengaged a long time ago.
He lives for the weekend.
He goes through the motions hoping no one notices.
He generates zero new ideas and zero improvements to
the process.
CRAWLEY MAKES YOUR COMPANY WORSE
AND LOSES YOU MONEY.
15
ACT
:
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MAKE A LIST OF YOUR TOP FIVE
CRAWLEYS AND STACEYS
AT YOUR COMPANY.
A GALLUP POLL SHOWED THAT IN
THE AVERAGE COMPANY, ROUGHLY
29% OF EMPLOYEES
ARE TRULY ENGAGED.
That means a lot of zombies are walking your halls.
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LESS THAN 1/3 OF
YOUR WORKFORCE
IS ENGAGED?
THAT’S LIKE. . .
A six-cylinder engine with only
two cylinders working
A tricycle with one wheel
A one-legged stool
A guitar with only two strings
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Most companies are operating significantly below their capacity
due to a disengaged workforce.
If only a third of the workforce is engaged, either you have hired
all the wrong people (not likely) or the company culture is not
reinforcing engagement and producing an Owner mentality.
Either way, it leaves you incredibly handicapped to try to do all of
the work with only a third of your engine operating at full capacity.
Years ago, “Made in Japan” was synonymous with “Piece Of Crap”
“Made in Japan” now represents high quality products like Lexus,
Honda, Sony, etc. And it wasn’t because Japanese companies
swapped out their Japanese workers for foreigners who produced
better products. What changed was the work philosophy,
processes, systems, & company culture at some of their key
companies! Same workers, very different outcomes.
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WHY VALUE OWNERS?
When you have a company of owners. . .
Many eyes are focused on the business, not
just the manager’s eyes.
Leaders are developed at every level resulting
in incredible bench strength.
You get true continuous improvement.
Accountability is high and driven at lower levels.
Waste is reduced.
More is accomplished and produced.
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EMPLOYEES FEEL ENTITLED.
OWNERS FEEL
EMPOWERED.
There is a BIG difference. Entitled people are always looking
out for what you are going to give them. They look for
handouts. They talk a lot about what you “owe” them.
Owners feel empowered. They get by giving. They are naturally
rewarded by their performance and the value they provide the
company. They perform because it is who they are, and they
reap rewards accordingly.
Owners take care of the business as if it belongs to them.
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OWNERS UNDERSTAND THE CONCEPT OF
PERFORMANCE BEFORE PROMOTION
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EXPERIMENT
Researchers threw a piece of paper in the hallway of a busy office.
When someone stopped to pick it up (most did not), the researchers
interviewed them and asked why they had picked up the trash and
thrown it away. Most of the respondents said something like,
“This is my place and I want to keep it nice.”
In short, the ones who stopped and picked up the wad of
paper had an OWNER mentality.
If they stop to pick paper up in the hallway, what else are
they doing to watch out for and take care of the company?
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ACT
:
24
TRY DOING THIS EXPERIMENT AT
WORK, AND SEE WHAT KIND OF
RESPONSE YOU GET.
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