Nyc Angels: The Wallflower's Secret. Susan Carlisle
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the one doing the calling. Expected for a surgery consultation in just a few minutes, he needed to get this over with. He made the final turn in the hallway and pushed the faux woodgrain door open, entering the functional waiting area that would have been drab if not for the colorful framed pictures of children hanging on the wall.
Ryan headed straight to the middle-aged woman sitting behind the L-shaped reception desk. “Dr. O’Doherty here to see Mr. Matherson,” he said with a smile he didn’t feel. He’d learned long ago that it paid to mask your emotions.
“He’s expecting you,” the woman at the desk chirped, as if she’d said it hundreds of times.
Not bothering to sit, he stood over the receptionist as she picked up the phone and spoke into it, and looked around the room.
A young woman, maybe in her late twenties, sat facing the entrance in one of the three utilitarian chairs set against the office wall. She glanced up at him. Her large blue eyes reminded him of a summer afternoon, but held a sadness that contradicted their lovely color. With a single blink, the melancholy was replaced by an unwavering stare before she looked away.
“Dr. O’Doherty is here, Mr. Matherson.” The receptionist listened a moment then glanced at the woman sitting in the chair.
Ryan followed the receptionist’s look. The woman sat with her ankles crossed and her hands laced primly in her lap. There was little outstanding about her apart from those large eyes and a rope of hair that fell over her shoulder. She wore a business suit of light gray with a flimsy peach blouse beneath. A little too school-marmy for his tastes.
He could tell her clothes were of a fine quality. He snorted quietly. Must have been all those long-suffering shopping trips he’d made with his sisters that had given him that knowledge. He quirked a corner of his mouth. Should he be proud of that?
“Ms. Edwards, Mr. Matherson would like to see you and Dr. O’Doherty now.”
Who was this Ms. Edwards and why would she have anything to do with him being here? Ryan’s focus sharpened when she stood. The woman was tall, with a willowy frame that spoke of someone who took care of herself. Her gaze met his. The sadness he’d seen early in her eyes had been replaced by a resolute look. She held his gaze a moment before her attention turned to the HR man.
Mr. Matherson, a round bodied man with a balding head, had come round a corner. “Dr. O’Doherty and Ms. Edwards, please come back to my office.”
Ryan stepped back and allowed her to go ahead of him. Her head reached his shoulder. Her wheat-colored hair was controlled by a braid. What was it called? He’d heard his sisters talk about them enough. Something foreign. A French braid, that was it. Even with the braid her hair went midway down her back. Did it touch her hips when free?
Ms. Edwards’s eyes narrowed. Had she guessed his thoughts?
“Please come in and have a seat,” Mr. Matherson instructed as he stepped around the desk facing the door and remained standing. Ms. Edwards took one of the burgundy vinyl chairs and Ryan sat in the other before Mr. Matherson settled in his seat.
“Dr. O’Doherty, this is Lucy Edwards, and she’s just recently joined the Angel family.”
Ryan offered his hand and a half-smile. “Ryan O’Doherty.”
For a flicker of a second she hesitated before her small fingers slipped into his. Her grasp was firm, her hand soft and the touch brief. He liked the feel of her hand.
He gave Matherson an expectant look. They needed to get a move on with this meeting. His colleague was waiting on that consult. “So what brings us here?”
Matherson regarded Ryan as if he wasn’t comfortable with others taking over his meetings. Clearing his throat, the HR man said, “Ms. Edwards is a family counselor. She comes with the highest credentials and praise from her last position. As I understand, she was the person the families regularly requested.”
The woman beside him shifted uncomfortably. Pink touched her cheeks. She obviously didn’t enjoy being the center of attention. That came as a surprise. In his experience, woman generally enjoyed being the main focus. What made this one different?
Matherson continued as if giving a great oratory to be remembered. “Angel’s is setting up a new program called Coordinated Patient Care, where we’re pairing a counselor with a doctor. Ms. Edwards is your partner. You’ll be working with her on all your cases.”
What was this? Another hospital bureaucratic feel-good project? Ryan leaned forward, piercing the rotund little man with a look. “Didn’t we try something like this a couple of years ago and decide it didn’t work?”
Matherson had the good grace to look contrite. “Similar, but this is a little different. You two are the beta test. If it works then we’ll require other departments to follow suit.”
“Is all this necessary? I’m sure Ms…. uh—”
“Edwards,” the woman supplied.
He sensed more than saw her stiffen. “I’m sure Ms. Edwards and I could both use our time more wisely.”
“Please don’t speak for me.” The woman who had been sitting stiffly beside him said, shifting direction. “Doctor, I can assure you that the closer the doctor-counselor relationship is, the better it is for the patient.”
Her words were said in a soft Southern drawl laced with an edge of steel. So the woman had some backbone. Interesting.
He cocked a brow and smiled. “So-o-o.” He dragged out the word to match her drawl. “You believe that working closely with the doctor is important.”
She rewarded him with a blush that added a brighter touch of pink to the ridge of her cheeks.
Matherson cleared his throat, but Ryan chose to ignore the man. He gifted her with a smile. The identical one he used when making an effort not to ruffle the nurses while at the same time trying to get his way.
“I didn’t mean to imply that your job doesn’t have merit, it’s just that I don’t think we need to personally discuss each patient. In fact, I don’t discuss the same type of issues with my patients that you would be concerned with. You can make notes on their charts about any matters you think I should know about and I can read from there.” Ryan stood. To his surprise, Ms. Edwards rose to face him.
“I can assure you, Doctor, our relationship will be strictly professional,” she said through clenched teeth. She took a breath and continued, “Patients, as well as their families, need reassurance and comfort that you can’t provide.”
She couldn’t have been more correct.
“That’s my job and I do it well.” She squared her shoulders, punctuating the statement.
“I’m sure that is true but I’m not going to waste my time in meetings when there is a perfectly good computer system we can use for correspondence. Now, if you’ll both excuse me…”
“Dr. O’Doughty,” Matherson said with a pointed look at Ryan, “I don’t know if you fully understand what’s being asked here. This is a trial program. The board’s supporting it unanimously. Your co-operation would be noticed and to your advantage.”
Ryan compressed his mouth. Matherson was making a veiled reference to the fact that he hadn’t been offered the head of neurosurgery position and that his co-operation would look good on his CV. By rights the department head job should have been his. Instead, they’d hired Alex Rodriguez.
Drawing his lips into a thin line, Ryan looked directly at Matherson for a long moment. The hospital pencil-pusher did have the good grace to lower his eyes. If going along with this ridiculous time-consuming coordinated patient care idea would make him look good on paper to the powers that be, then he’d make some form of an effort. He’d at least give it lip service, but based on his experience it would be a waste of time. Shrugging a shoulder, he said, “Okay.” He looked at Ms. Edwards. “I guess we’re a team, then.”