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Leader?

      19  CHAPTER 11: José Clastornik How Did Your Digital Government Leadership Story Start in Uruguay? Why Were You Approached or Selected to Join the Board and Take the Lead Role? Did You Hesitate to Join and Take the Role? What Was Your Motivation to Join AGESIC? What Was Lacking in the Digital Government Area in Uruguay Back in 2005? What Was the Mandate of AGESIC to Change the Scene? What Led You to the Incubator Approach? What Were the Carrots or Sticks That AGESIC Had toward Other Agencies to Execute Its Mandate? What Was Your Own Role in AGESIC as the Executive Director? How Would You Describe It? What Were Your First Steps as Executive Director of AGESIC? What Did You Start Working On? How Did You Work with the Wider Ecosystem after the Initial Strategy Making? You Worked in AGESIC for Nearly Fifteen Years. What Were the Key Initiatives or Strategic Periods across the Years? With Eleven Boards and a Full Agency to Manage, Plus a Handful of Things in Strategy—How Did You Choose Your Priorities? How Did You Align the Setup of AGESIC to the Delivery of Initiatives? How Did You Build the AGESIC Team? What Were the Principles or Working Routines You Tried to Have and Take Root in Your Team? What Do You Think Were Your Greatest Achievements in Your Fifteen Years in AGESIC? What Were Your Biggest Failures, in Your View? After Three Periods and Three Governments, What Made You Leave Finally? What Are the Next or Remaining Challenges Going to Be for a Digital Government in Uruguay? How Did You Ensure That What You Started Lasts? Looking Back, Is There Something You Wish You Had Known When You Started the Job? Would You Recommend the Job to a Friend? What Would Be Your Recommendations for Being Effective in Such a Role? Notes

      20  CHAPTER 12: Lars Frelle-Petersen How Did You Get Involved in the Digital Government Field in Denmark? Was the Task Force Successful? From the Task Force, What Led to Setting Up the Agency of Digitisation Quite a Few Years Later? What Made You Stay in the Field, and Then Step into a Leadership Role in DIGST? Why Do You Think They Chose You? Did You Hesitate to Apply at All? Why Is the Ministry of Finance at the Helm of Digital Government Work in Denmark? What Other Levers, Carrots, or Sticks Were at Your Disposal to Ensure Cooperation? What Became Your Own Strategy Going into to DIGST? What Did You Set Out to Be Your Objective There? You Had Been There Already Before in the Agency, but What Was Your Hundred-Day Plan When You Started in the Director General Role? As You Said, the Elephant Is Eaten Piece by Piece. How Did You Prioritize and Sequence the Steps? What Did the Road Map of Elephant Eating Look Like in Your Case? Did You Have Surprises along the Way? Did Politicians Stay behind the Strategy All the Way Through? How Did You Build Out Your Team to Achieve All of That? Who Was Your Most Valuable Hire through the Years? You Have Already Said a Bit about It, but What Was the Culture You Wanted the Team to Have? What Are You Most Proud of Achieving as the Director General? What Is Something You Most Regret or You Think You Failed At? What Made You Move on from DIGST in 2017? How Did You Make Sure That Things Will Last in DIGST and with the Agenda? What Are the Skills Necessary to Be Effective in This Kind of Job? In Addition to the Skills, What Are Your Three Recommendations on How to Be Effective in This Role?

      21  CHAPTER 13: Luis Felipe Monteiro What Was Your Journey into the Digital Government Leadership Role in Brazil? What Was Your Motivation in Becoming the Secretary? Did You Hesitate at All about the Challenge or the Role? What Was the Expectation Laid Out to You in the Role in Terms of What to Achieve or Fix? Can You Give a Bit of Context about Where Was Brazil Standing in Digital Government Development in 2018? What Was Your Vision and Proposed Strategy Then in More Detail? What Was the Time Frame for Your Vision and Strategy? How Did You Chart Out the Delivery Plan and How Hard Was It to Retain Delivery as Intended? What Kind of an Organizational Setup Did You Build Up to Make Such a Rapid

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