Почему уходят клиенты. И как вернуть их обратно. Дэвид Аврин

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Почему уходят клиенты. И как вернуть их обратно - Дэвид Аврин


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      Примечания

      1

      Turkel B. All about Them: Grow Your Business by Focusing on Others. Da Capo Press edition, U. S. A., 2016. – Здесь и далее примеч. пер., если не указано иное.

      2

      Kaufman R. Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. Evolve Publishing, Inc., U. S. A., 2012.

      3

      «Тоня против всех» (англ. «I, Tonya») – биографический спортивный фильм 2017 года о судьбе американской фигуристки-одиночницы Тони Хардинг.

      Примечания переводчика отмечены арабскими цифрами (1, 2), примечания автора отмечены римскими цифрами (I, II).

      4

      Крейгслист (англ. Craigslist; досл. – каталог Крейга, по имени основателя, Крейга Ньюмарка) – сайт электронных объявлений, весьма популярный у американских пользователей интернета.

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E5ixCYyWCMjui52ykowBYRsbMRWoql2YwKJLDKmAMhzRygVkSyqE1MoSMiUmQBraK+75VCCmysKmdL1usssVsICcWGZCfizsOrVQQrdioaDIhDmZZYNYoCy+CRpCBGN7SiJsxqYFQdFCHyypOTVBzjGhpojGL+oLXSc7i6RZYS4Kg0YXaw4wYjZilMx2xLQntsrG0YKVsRCooLHYMpaDVIRhDXCIQBEUSTlVC7EIoMZbFwSUZC4uo5JJ4dRgklSqzZUK+OEOM6CqAUMsKhFsazHTk26WPRZcOJYKjPMaROBU0FWtk9lFgxmSFisCMZRQxNwofaF0aeSvlEGMvGBkbs8dGrKiUaxSwTxolKr4cuqCSzhpgSAmODSwkQqC1RuOggEbIVfauVgVADhHsHBim2uKRU4PizqS3GW3Yha2yUHc1atLmLlrlMtkqGUiR67GcExo+hTG/YixUgutCWGCljjE3FqiVXOTXSyHCljXGBKJeK1TiQAVpXQTBpID3NpplrY0sIrJhdpvUM2whgjqusyZxK8WnwVpMuYMcW1+QbdaQowyLnVLxeUYUyZkLtxzgUNgJwfgz4ZZAaljrRI1krWwddEsGkjIJdMOMEwaCl4sr6iwybUsCMrbCRi1jHacdCWRhU1BVhgXjzXmPvkwpAaaxQdEyg0GEyI0RTiZLKJJN+SKXCzCYuBSwZaMiyUyGEC1LDhql0qgmLr5kiauChIsujHfUw2h49KpY2TZKFwl0RYjyGLPZSgWMUheVROVqlLGWCtWx98FwKllsYUkYTwYxcC0TvXQcs7JCCDWwjYMIeSziUJdjSE1VYsvkVDbtiAoYZscCrXlZDWgjcyVC7DWwsl/bkGLPulWM8sxpOEiv6RJI60YeK4OlyKAM7yEwATx7RqalFOUYQKrI6BUVgxzGIgJEylinENTZDDaF2Oai2u3Y4aWDRh8WMUbguJ0LbDIumr+jGTFLI00lrVmQu5soNkPWv6cIg4FUsYkHIxZNYgQoSMDh/HCfFUrbwftOb17NVZFnNWMLoAMyGQz6Rb5z+37Zz+z16PcsxxSHh3TavRt1p0Gai4ZtGuzOnaPb9U53Z1geHWvZC/P/Zc1NlQk7By266bpczkW+w+cdLo61lFg+leA6gdeXwPuuTUPokk4sqSlwy2D6K8+6/G2ogefPQOVIXUijzCf2niertENJ32q5T0+lgJUQut85tN80G307f6rlHR6ONlCp0vl950jTbG4Z509B5MQgpIneE70BxPTqGMPWsMztoGEsMbtlFRaMnNgUATMKGKWtexkFDS2IrHjBSI0BTNYyWucWAxhQrWhkNRTCF8aJi7DKriGoSWsY7WgYpcUrUdJ2U5PxZWDPgwGW9cqmXhj9VJZa0+HnFUqREqM2YK+DLDmAIEb5T9R4XU9hi5JkmSZJkmSZJ2zlt56S4ro9eB+v5+D5f8ASOORZSMkyTJMkyToOn2Hpzz/AK+ayD2GD4r9M4zJMk9JcB1XY+f2fCuq0vn/ALXnMkyT3B5L3VOHsPH/AK754lyUZJkmSZITC9q+N+iHCPPd5geVfSuKyTJLZPZvkfoLrEPzD6Vx3Md7rMkyTtHNbv0RwHTqchXjT1bhQHBkm4avM9T+Yd3rm71Pkv0jjskyTvHFdN2vk+giqfClhitjHpISreyJchERhkmtfjt+3Z61BEwpi05OaiEVXa2rlCmNraJgyJ5kOVpR5JOFDRIDHHCmkxZKlTJkhA0kN7Wk2QIQiLWqVksIiFl8OGQaSua6+xYuVdSXL1ubRFb7PQC0nQICV1C55J9Q4nVdhiZJkmSZJkmSZJ2nlt56B4TqlmQryH6lwqTKRkmSZJkmSZJknRdBt/THn/Wh7PA8XemcVkmSeluD6rsHO7XhXT6Xz92/NZJknuHyfuwsPYeRvW/O0mSjJMkyTJCoXtrxn0Mkq4l1Wn8/91yeSZJknpDgOt6jzG38Vex+ehmOSZJv2n2XqXzPs6rnGev53g/ac5kmSerfM+45d1fPcj6HUZIxWz2P5F3p6jXk9hMeB0stzykBky2USoFZsLJYy2zufbWGvIZEoNZ2tEla1GS1oIQIcSw00LWHOotFhIFdQEEFg0HDIYOSkRP2BKB3SdSaoA4y1hGS4xuUNDmREZ2R1qvsRGGvxG1skxKshLVAbYdQGNWHJ5C9P4vVdhiZI7wsjqGg2pVVw7rdHXJknb+W3noni+j4d02l88dvzWSZJseJk9e5XehvTxXqtCIwckyT155h3Fgl4/8AUeFyTJPQHF9L2/jt7xHq9H5+7rmckyT3N5L3C7D2Xkf1zzxFlIyTb9Zl+lPO+yPWGGZ+JkDUfn7uuX5R1XP5JkmSdT5rd9b5vbeUfSeOyTJMkapb7D8f9DrO7GY/jX1nggXLyTqPO7jnO+1QjAyTuPI9B2TjOqYzHABh5BGrrIiTUoS8sxuAVRsa5eGDiZZwgG0gwY1FIFMduRUq15E7gJ41mSqVMTmRcoRkeC
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