Instant Business Letters. Iain Maitland
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INSTANT
BUSINESS LETTERS
201 letters for every occasion
IAIN MAITLAND
Thorsons
An Imprint of HarperCollinsPublishers 1 London Bridge Street London SE1 9GF
First published by Thorsons 1996
© Iain Maitland 1996
Iain Maitland asserts the moral right to be identified as the author of this work
A catalogue record for this book is available from the British Library
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Ebook Edition © MAY 2011 ISBN: 9780007399666
Version: 2019-10-09
To Tracey, Michael and Sophie
CONTENTS
Other titles in the Thorsons Business Series:
Instant Business Letters is written for you – the junior, middle or senior manager who has to write letters as part of your job. The first chapter, ‘Writing Effective Letters’, sets out all you need to know about planning a letter and choosing the correct approach, layout and style to suit every occasion. It includes a checklist questionnaire which will be of use throughout the book, and beyond.
Chapters 2 to 24 contain a wide and diverse range of letters from ‘Acceptances’ and ‘Acknowledgements’ through ‘Complaints’, ‘Enquiries’ and ‘Invitations’ to ‘Thank Yous’ and ‘Warnings’. You can use these immediately or amend them easily for your own, individual circumstances, by referring back to the first chapter and that checklist questionnaire.
Whatever your job and type and size of business, trade or industry, Instant Business Letters is relevant to you. Study a particular subject by checking the Table of Contents. Dip into it when you wish to find a specific letter by looking through the Letters Index. Read it from cover to cover if you want to learn as much as you can and become a first-class letter writer.
Iain Maitland
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